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MPulse: Deals Will Boost Offerings for Customers

Digital health technology company mPulse Mobile Inc. is bolstering its platform with the acquisitions of HealthTrio LLC and Decision Point Healthcare Solutions.

Based in Woodland Hills, mPulse develops digital-engagement tools to help health care providers improve patient outcomes and reduce costs for health plans by sending reminders to schedule appointments, adhere to medication regimens and learn about treatment through educational modules and videos.

The company said the acquisitions of HealthTrio and Decision Point, both health technology companies, will increase its offerings for customers. The deals closed in early December and financial details were not disclosed.

“This combination aligns with our vision to make it easier for health care organizations to engage and align with their members, brokers and providers,” mPulse Chief Executive Bob Farrell said in a statement. “By integrating the capabilities of mPulse, HealthTrio and Decision Point, we are now positioned to provide organizations with the ability to understand the needs of their population, design effective outcome improvement programs and to efficiently operate those programs via advanced omni-channel communications.”

HealthTrio is located in Tucson, Arizona, and offers enrollment and billing services to insurance providers, as well as consumer shopping tools to help patients find providers and treatment. Decision Point, which is based in Boston, has an AI-powered analytics platform to manage patient data and help providers and insurance carriers identify which members are high risk for hospital admissions or emergency services.

Farrell said that adding AI-analytics technology, health management tools and consumer-activation services from HealthTrio and Decision Point will position mPulse as a “full-service” member engagement platform for health care providers.

A company spokesperson said that HealthTrio and Decision Point will continue to operate as separate entities under mPulse and that the company expects the brands will become more integrated in order to “drive innovation” and scale growth. The three companies will have just under 500 employees.

“We are excited to join forces with mPulse and Decision Point to combine our strengths to create a more connected and engaging health care ecosystem,” HealthTrio Chief Executive Dominic Wallen said in a statement. “The digital health solutions that we provide to empower consumers, providers and health plans will get exponentially better through this combination of industry-leading technologies. It also creates new opportunities for our customers, partners and employees.”

The business combination was supported by Boston-based PSG Equity, which purchased a majority stake in mPulse in 2021. mPulse partners with more than 300 health care organizations including Premera Blue Cross, AltaMed Health Services Corp. and CalOptim and said that the acquisitions will support product development and improvements.

“This synergy will offer health care organizations a holistic approach to omni-channel engagement as well as member experience and quality improvement,” Farrell said. “The combined company will have meaningful scale to further invest in enhancing the products and solutions we provide to our combined base of ambitious customers.”

Hannah Madans Welk
Hannah Madans Welk
Hannah Madans Welk is a managing editor at the Los Angeles Business Journal and the San Fernando Valley Business Journal. She previously covered real estate for the Los Angeles Business Journal. She has done work with publications including The Orange County Register, The Real Deal and doityourself.com.

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