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Saturday, Oct 5, 2024

IHOP Franchisee Seeks Bonafides for Service

IHOP Corp. got a little egg in its face when an employee at one of its franchise operators in Quincy, Mass., insisted that a customer provide a photo I.D. in order to be seated. The employee apparently felt that the requirement would cut down on folks leaving without paying their checks. The customer, it turns out, was a security guard, who later told a Boston TV station he didn’t want to risk identity theft for a plate of pancakes, according to an Associated Press report. IHOP released a statement to the TV station saying the company had no knowledge of the policy, nor did it approve, and apologizing to the patron.

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