It’s been an active year for ServiceTitan.
The Glendale-based contractor workflow platform announced a partnership with MEP engineering firm Southland Industries in June, adding the Garden Grove-based firm to its growing list of partners and acquisitions.
Southland, a construction company focused on mechanical, electrical and plumbing engineering, will integrate ServiceTitan’s platform into its subsidiary and service departments.
In a statement, Butch King, vice president of service at a Southland Industries subsidiary, said its partnership with ServiceTitan was “committed to evolving with market needs in the future to help us further optimize our business for years to come.”
It’s another notch in ServiceTitan’s belt. When the startup came onto the scene in 2007, it was solely a scheduling and dispatching platform for the plumbing industry. Now, after raising $1.46 billion, per Pitchbook, the company’s growing enterprise-grade platform touches all parts of the commercial contracting industry, from finding and securing new projects to refreshing projected costs in real time and managing payroll.
ServiceTitan has followed the vertical Software-as-a-Service playbook by creating a suite of applications dedicated to the contractor space and using partnerships and acquisitions to fill out gaps in its product line.
In March, ServiceTitan partnered with San Francisco-based Thumbtack, a home management platform for homeowners that allows them to schedule contract work and hire professionals.
ServiceTitan announced a partnership with consumer finance platform Sychrony Financial back in April. The move allowed ServiceTitan to deploy Synchrony’s financing application process, including buy-now-pay-later options, on its platform. Via Synchrony, customers could apply for financing options and get them approved by the contractor in-app.
Also in April, ServiceTitan acquired sales and marketing platform Convex. Terms of the deal were not disclosed, but Convex filled a niche in ServiceTitan’s suite of offerings – it used data analytics to help contractors find new, high value projects and plan growth using a wealth of property and permit data while juggling customer relations.
“ServiceTitan and Convex have both been battle tested, empowering contractors to succeed even amidst a challenging labor market,” Convex CEO and cofounder Charlie Warren said in a statement in April. “Together, our companies can deliver an unparalleled end-to-end customer experience in the commercial market.”
