Camille Applin-Jones, the new senior VP and area manager for Kaiser Permanente Panorama City and Antelope Valley, shares insights on creating a more integrated and inclusive healthcare system, initiatives shaping the future of patient care, and exemplary leadership:
Future of Healthcare: Healthcare must continue to evolve to address diverse community needs. Emphasizing support for aging populations, proactive health strategies, and advanced technology can help to ensure accessible care. Enhancing care quality while reducing costs is essential for an effective, sustainable system.
Promising Trends: Three initiatives could transform US healthcare. Value-based care strengthens patient-doctor relationships, promotes holistic care, and supports effective care-coordination. Pharmacy initiatives are aiming to make medications more affordable for patients and reduce financial burdens. Non-traditional care settings, like home-based care, and responsible AI hold promise to improve care outcomes and experiences without compromising safety or quality.
Digital Innovation: Post-pandemic, digital innovation has transformed healthcare, improving care delivery and outcomes. Smart devices and advanced technologies revolutionize care management. Automated systems facilitate appointment tracking, medication reminders, and video visits, enhancing care integration and accessibility. At Kaiser Permanente, expanded telehealth services are enabling virtual consultations and remote monitoring of chronic conditions, allowing patients to receive home-based care and continuous management of long-term health issues.
Inclusive Healthcare: Equity, Inclusion, and Diversity (EID) have been core passions throughout my healthcare career. A supportive and inclusive environment profoundly impacts employees, physicians, and patients. Feeling seen and heard is fundamental to health and well-being. A diverse workforce enriches the care we provide for our communities.
Excellent Leadership: Exemplary healthcare leaders need vision and agility to adapt to rapid changes. A strong focus on patient-centered care involves listening to and learning from patients to tailor services. Effective leaders excel in communication and collaboration, inspiring teams and driving innovation to ensure responsive, high-quality care. Talent recruitment and retention are equally important.
Learn more at kp.org.