Business leaders advised to ‘hug’ customers

NORTH GLENDALE , The local business community Wednesday was told to embrace “a sense of urgency” as it faces a turbulent recession that promises to test the leadership chops of even the most seasoned executives. At the Glendale Chamber of Commerce business outlook breakfast Wednesday, Desmond Hague, president of Glendale-based IHOP Restaurants, told a crowd of local business leaders that as the recession takes hold, they’d be well-advised to “hug” their customers, maintain a company vision and embrace innovation. For the full story click here