Mental exhaustion, long hours and staff shortages are the signs of a workforce crisis in the veterinary industry – a struggle that has impacted operations at Access Specialty Animal Hospital in Woodland Hills.  

Access, which has other locations in Los Angeles, Pasadena and Torrance, has plastered its website’s main page with a bold notice to clients. Visitors to the site are informed about longer than usual wait times and instances where the hospitals’ current capacity to help every patient is limited to animals with the most urgent needs.  

Leah Basinais is the director of operations at Access. She said that six to eight hour wait times are not unusual and that some pet owners must face up to a six week wait when attempting to schedule appointments for their animals.  


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