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TouchCommerce Relocates Headquarters

TouchCommerce Inc. moved its global headquarters to a larger space in Agoura Hills, where the company has been located for the past 15 years. The move is to accommodate employee and revenue growth, the company announced Tuesday. The online engagement technology company is a top employer in Agoura Hills, and Chief Financial Officer Tony Rodriquez said the company has doubled its size since 2010 on both revenue and headcount. Although revenue for the private company was not disclosed, TouchCommerce currently employs about 237 people between its corporate headquarters, San Diego offices and international facilities in France, Germany and the U.K. The total of 172 staffers based in Agoura Hills is expected to grow 20 percent by the end of the year, Rodriquez told the Business Journal. Through its proprietary technology, TouchCommerce works with high-traffic websites to allow for interactions with online visitors to convert them into buyers. The software uses features such as live chat to interact with consumers, and could cost businesses anywhere from $15,000 to $100,000 per month. Among TouchCommerce’s clients are well-known brands such as DirectTV, Comcast, Virgin Media, Wyndham and Proactiv. “We are certainly not your low-cost provider,” Rodriquez said. “We’re a performance-based company, and that’s in our DNA.” The new headquarters is located at 29903 Agoura Road. Rodriquez noted it was important the company stay in the area, although it explored many options outside of the city. Agoura Hills Mayor Bill Koeher said the city is pleased to keep the employer in the community. “Our city has excellent opportunities and facilities for the high-tech business community, and we are proud to have companies like TouchCommerce empowering local talent and supporting neighborhood businesses with their patronage,” he said in a statement.

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