When Chief Executive Dr. Bernie Klein envisions the ideal future of the patient experience at Providence Holy Cross in Mission Hills, he likens it to the workings of a piece of technology with a user-friendly reputation.

“Our goal is to make health care just as intuitive as the Apple iPhone,” Klein said. “We want our patients to be more digitally connected to ease their way through the system.”

Read the full story in the May 14 issue of the San Fernando Valley Business Journal.