Business aircraft operator NetJets Inc. has started operations from a new terminal built at Van Nuys Airport, the first of several standalone facilities the company plans.
NetJets is leasing the 10,000 square foot facility from Maguire Aviation, the largest leaseholder at the San Fernando Valley airfield.
The aviation firm, which manages and maintains aircraft, is developing a track record for quality development at the airport, said President Alec Maguire.
Maguire also built the 18,000 square foot hangar and office facility used by TWC Aviation and will begin work on a hangar for Advanced Air Management, a charter operator.
“With TWC and now this (NetJets) we’re seeing a certain amount of confidence to get projects done,” Maguire said.
NetJets had been using Maguire Aviation’s facility for use by its customers flying to and from Van Nuys Airport. A separate terminal, NetJets officials said, offers a higher level of services and amenities to passengers in one of its top five markets.
The amenities include a private parking area, an independent catering kitchen, conference rooms, a child’s play room, a crew lounge and rest area.
Three NetJets employees work at the terminal and Maguire provides another dozen, including customer service representatives who are available around the clock.
The dedicated representatives is unique and shows the extent that NetJets goes to know the habits of its clients so as to be responsive to their needs, said Chris Jahn, head of guest services at the terminal.
“This is an extension of their home and business and we want them to feel welcome at 2 a.m. or 8 p.m.,” Jahn said.
NetJets is owned by Berkshire Hathaway, the private investment firm of billionaire Warren Buffet. The company, based in Ohio, offers fractional aircraft ownership, on-demand charter and aircraft management services to about 4,000 customers.
The aviation company has plans for additional standalone terminals at other airports with heavy client activity. A new terminal will open in Florida in 2013, company officials said.